Privacy policy.

Effective Date: 07/11/2024

Thank you for choosing Cozy Critter Concierge for your pet care needs. We are committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.cozycritterconcierge.com/, use our services, or interact with us in other ways. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect personal information about you when you interact with us, such as when you:

- Contact us for services or inquiries

- Make bookings or reservations

- Subscribe to our newsletter or updates

- Provide feedback or reviews

The types of personal information we may collect include:

- Contact information (e.g., name, address, email address, phone number)

- Pet information (e.g., pet names, types of pets, special care instructions)

- Payment information (e.g., credit card details)

- Communications preferences

2. How We Use Your Information

We use the information we collect for the following purposes:

- To provide and manage pet sitting services

- To communicate with you, including responding to your inquiries and providing updates

- To process bookings and payments

- To improve our services and website

- To send promotional emails or newsletters, if you have opted in

- To comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with third parties only in the following circumstances:

- With service providers or contractors who assist us in providing services (e.g., payment processors, IT service providers)

- When required by law or to protect our rights

4. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access and use. However, please note that no method of transmission over the internet or electronic storage is completely secure.

5. Your Choices

You have the right to:

- Access and update your personal information

- Opt out of receiving marketing communications

- Request deletion of your personal information (subject to legal obligations)

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the updated policy on our website with the effective date.

7. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:

Cozy Critter Concierge

booking@cozycritterconcierge.com

609-200-1908‬